Book My Shoe Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.4
- Return Policy4.4
- Good Value4.8
- Shipping & Delivery4.8
- Customer Service4.4
Recent Customer Reviews (12)
Manuele Trevisani
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Christopher Vaccaro
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Jacob McAlister
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Lavinia Gomes
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James Jones
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Anna Reinhardt
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Mary Howard
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Freya Storey
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Kathryn Renaud
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Evelyn Sims
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Book My Shoe Pricing
F&B Discounts
Rs.100
Cinema Ticket Discounts
up to Rs.500
Book My Shoe Pros & Cons
Pros
1
Easy Booking: Bookmyshow allows users to book movie tickets, sports, and concert tickets easily online without waiting in queues.
2
Fast Processing: The platform is fast and efficient in processing bookings and payments.
3
Convenience: Users can select their own seats and receive tickets quickly at the counter.
CONS
1
Customer Dissatisfaction: Bookmyshow has a low rating of 1.3 stars from 19 reviews, indicating that most customers are generally dissatisfied.
2
Payment Issues: There have been reports of payment gateways failing, with money getting stuck for several days.
3
Customer Service: Consumers are not pleased with the exchange, refund, and cancellation policies, and customer service is often criticized.
4
Expensive: The platform charges high internet handling fees, which can add significantly to the total cost.
5
Technical Issues: The app is prone to crashing, and transactions can fail occasionally.
6
Refund Issues: There have been instances where refunds have not been processed promptly, leading to customer dissatisfaction.
Book My Shoe Features and Benefits
Features
Easy Navigation
The platform is designed with a simple and intuitive interface, making it easy for customers to browse and book tickets.
Comprehensive Selection
BookMyShow offers tickets for movies, live events, sports matches, plays, and more, ensuring there is something for everyone.
Real-Time Updates
The platform provides real-time updates on ticket availability and show timings, enhancing the booking experience.
Personalized Recommendations
BookMyShow uses data analytics to offer personalized recommendations based on user preferences, helping customers discover new entertainment options.
Multiple Payment Methods
Customers can pay using credit/debit cards, net banking, e-wallets, and UPI, ensuring secure and convenient transactions.
Data Analytics
The platform leverages machine learning algorithms to provide personalized recommendations, enhancing customer engagement and increasing the likelihood of repeat purchases.
Exclusive Deals
BookMyShow has formed strategic partnerships with cinemas, theaters, event organizers, and sports teams to offer exclusive deals and promotions to its customers.
Dedicated Support
The platform is known for its exceptional customer service, with a dedicated support team available to assist customers with any queries or issues.
F&B Discounts
BookMyShow offers exclusive offers and discounts, including a Rs.100 F&B discount that can be clubbed with cinema ticket discounts up to Rs.500 for bookings of two or more movie tickets.
User Feedback
Users can read reviews and ratings for movies and events before booking tickets, helping them make informed decisions.
Seat Selection
The app displays real-time seats for movies and events, allowing users to choose their preferred seats.
Event Notifications
Users can receive live updates about events, including changes in schedule or venue, through the app.
Easy Booking
Bookmyshow allows users to book movie tickets, sports, and concert tickets easily online without waiting in queues.
Fast Processing
The platform is fast and efficient in processing bookings and payments.
Convenience
Users can select their own seats and receive tickets quickly at the counter.
Competitive Pricing
BookMyShow ensures its prices are competitive with other ticketing platforms to attract price-sensitive customers.
Value-based Pricing
Premium offerings like exclusive access to events, VIP seating, and bundled services (food and beverage or merchandise) are priced higher due to the added value they provide to the customer experience.
Dynamic Pricing
For high-demand events, prices may fluctuate based on demand, time to the event, and remaining seat availability to maximize revenue while offering fair pricing to early buyers.
Service Charge and Convenience Fees
BookMyShow applies service charges and convenience fees on top of ticket prices, which are communicated to customers and justified by the convenience of secure, hassle-free online bookings and added services like customer support and mobile app access.
Promotional Discounts and Loyalty Programs
Regularly offering promotional discounts, cashback offers, and loyalty points incentivizes repeat purchases and enhances customer satisfaction by making entertainment more affordable.